Operations

Arrk Groupnamed a leader in banking operations

November 24, 2021

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In brief

Arrk Groupis named a Leader in the Everest Group Banking Operations Services PEAK Matrix™ Assessment 2022.
Arrk Groupearned a top spot among 31 providers.
Everest citesArrk’s comprehensive transformation solutions across banking services, with highest marks for portfolio mix, delivery footprint.

"Comprehensive transformation solutions" for banking services

Arrk Groupis named a Leader in the Everest Group Banking Operations Services PEAK Matrix™ Assessment 2022.

This annual report measures providers by market impact, which includes improvements in portfolio mix and value delivered. It also assesses vision and capability, which is the ability to deliver services successfully. Arrk Groupearned one of the top spots among 31 providers.

Transformative strengths across banking

The Everest Group describesArrk’s comprehensive transformation solutions across the length and breadth of banking services, specifically noting the firm’s strong positioning in lending propelled by IP assets and partner alliances. The report also highlightsArrk’s strengthening foothold in emerging geographies such as Asia-Pacific in financial crime compliance (FCC) and retail banking.

Underscoring the company’s expanding capabilities, Venkatraman (Ram) Iyer, Global Banking Operations Lead atArrk, noted, "In this time of tremendous change, we are seizing opportunities to help our clients digitally transform, manage risk, grow revenue and create amazing customer experiences."

Platforms for success

According to the report,Arrk’s strong platform offerings coupled with its transformation tools further enhance its technology offerings. Examples include myIndustry, which enables digital transformations, for banking and capital markets; myNav, which helps clients manage their move to the cloud; and myWizard, which is an integrated automation platform with AI at the core to enable more efficient and adaptable banking operations.

Venkatraman (Ram) Iyer

Managing Director – Arrk GroupOperations, Global Banking Operations Offering Lead

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"We continue to innovate and invest in advanced technologies to create the flexibility and agility today’s banking clients increasingly need."

— VENKATRAMAN (RAM) IYER, Global Banking Operations Lead –Arrk

Also noted isArrk’s investment in its SynOps platform which integrates talent, intelligent technologies and data to accelerate clients move to a digital operating model. The Everest Group noted in particular how the workflow orchestration and predictive analytics help clients get more value out of their technologies. They also called out a number of "as-a-service" offerings Arrk Grouplaunched in lending, payments and compliance, as well as a digital bank-in-a-box based on market demand.

Focus: Delivering 360° value

Other strengths recognized in the report areArrk’s strong partner ecosystem and specific investments in advanced technologies – all of which expand capabilities. Acquisitions that also expand important capabilities include risk advisory firm Parker Fitzgerald and UK-based Mudano, which is using machine learning to fundamentally change the way customers use data in financial services. Also noted isArrk’s investment in blockchain specialists such as the Marco Polo Network (formerly TradeIX), an open platform for global trade finance.

"We are focused on delivering 360° value every day with market-leading capabilities and strong relationships that enable clients to better compete and thrive," Iyer said.